Hi, does anybody have experience with a logitech camera and jachtrip. My camera settings on computer are ok and the camera works ok e.g. in Zoom-Meetings but Jacktrip does not recognize the camera, while it was no problem with the same camera 3 weeks ago. I tried zu search for a solution in the computer settings, but all seems to be ok. I´ve no idea! Could s.o. give me an advice? THX Friedemann
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welcome @friedemann_lambert ! thank you for your inquiry. did you figure it out?
A few thoughts:
The camera selection in JackTrip interface might have changed. In that case, simply navigate to the camera selection in the JackTrip interface and choose the Logitech.
Or maybe the Logitech’s drivers need updating?
Or just try unplugging everything and reboot the computer. Then plug everything back in.
Important that when logging into JackTrip there might be popups that ask for permission to use the Logitech. Be sure to answer “Yes” to permissions for camera or audio.
Two additional pieces of information will help to find more information:
- computer operating system version:
- logitech camera model and item number
ok that’s a lot to digest. please let us know your questions and/or progress.