# Getting "Audio Configuration Warning though using the NEVA Uno

**URL:** <https://community.jacktrip.org/t/getting-audio-configuration-warning-though-using-the-neva-uno/933>\
**Category:** General Discussion\
**Created:** [June 16, 2024, 1:05am UTC](https://community.jacktrip.org/t/getting-audio-configuration-warning-though-using-the-neva-uno/933 "2024-06-16T01:05:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![albertpc](https://community.jacktrip.org/letter_avatar_proxy/v4/letter/a/90db22/32.png) [@albertpc](https://community.jacktrip.org/u/albertpc)\
**Post date:** [June 16, 2024, 1:05am UTC](https://community.jacktrip.org/t/getting-audio-configuration-warning-though-using-the-neva-uno/933/1 "2024-06-16T01:05:10Z")

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Greetings,

I changed from a Steinberg UR12 to a NEVA UNO interface since the NEVA has been shown to work with JackTrip. I am still getting this warning. This is a Windows 10 Desktop. Any suggestions?

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**Author:** ![Synthia](https://community.jacktrip.org/user_avatar/community.jacktrip.org/synthia/32/81_2.png) [@Synthia](https://community.jacktrip.org/u/Synthia)\
**Post date:** [June 16, 2024, 9:02pm UTC](https://community.jacktrip.org/t/getting-audio-configuration-warning-though-using-the-neva-uno/933/2 "2024-06-16T21:02:40Z")

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Welcome @albertpc ! Please post a screenshot of the Warning.

If you have not done so, please be sure to uninstall any drivers for the UR12, reboot, and then install the drivers for the NEVA UNO.  
[https://download.esi-audio.com/?w=esi&p=118&g=2&l=en](https://download.esi-audio.com/?w=esi&p=118&g=2&l=en)

Also, please make sure that the Windows is Version 1809 or later. There are problems with running JackTrip on earlier versions.

Please let us know your progress.

Thank you!